This article is intended for students, faculty, and staff who need to download and install Citrix Workspace, particularly in order to access UConn AnyWare. Citrix Workspace is now required in order to use the full version of the updated UConn AnyWare.
Citrix Receiver for Mac product software. Citrix Workspace App Workspace app for Mac Subscribe to RSS notifications of new downloads. To use Ryerson’s virtual applications (vApps), the Citrix Workspace software must be installed on the computer that you will be using. Download the plug-in Workspace app 2002 for Windows - Citrix, external link. For another OS, go to Citrix Workspace app download page, external link. Click Run; Click Start. The new Citrix Workspace app (formerly known as Citrix Receiver) provides a great user experience — a secure, contextual, and unified workspace — on any device. It gives you instant access to all your SaaS and web apps, your virtual apps, files, and desktops from an easy-to-use, all-in-one interface powered by Citrix Workspace services.
Downloading and Installing Citrix Workspace for Mac
To install Citrix Workspace for Mac,
- Navigate to the Citrix Workspace App page.
- Select the Workspace App for Mac tab.
- Select the new Workspace App for Mac tab that shows up.
- Choose the Citrix Workspace App for Mac link.
- Click on the blue Download Citrix Workspace App for Mac button.
- A download pop-up should appear at the bottom of your screen. Once it finishes downloading, click on the pop-up.
- In the subsequent window, double click on the icon that says Install Citrix Workspace.
- Follow the on-screen instructions to install Citrix Workspace onto your computer.
- Move the Citrix Installer to Trash.
- Click on the Citrix Workspace icon in your Applications tab in Finder.
- Enter your UConn email address.
- Enter your NetID and password to log in. You will then be able to use Citrix Workspace when trying to access UConn AnyWare or any other software that requires Citrix Workspace.
Downloading and Installing Citrix Workspace for Windows
To install Citrix Workspace for Windows,
- Navigate to Citrix Workspace App page.
- Select the Workspace App for Windows tab.
- Select the Workspace App for Windows Current Release tab.
- Choose the Citrix Workspace app for Windows link that appears.
- Click on the blue Download Citrix Workspace App for Windows button.
- A download pop-up should appear at the bottom of your screen. Once it finishes downloading, click on the pop-up.
- Follow the on-screen instructions to install Citrix Workspace onto your computer.
- Enter Citrix Workspace in the search bar at the bottom of your screen.
- Click on Citrix Workspace in the search results.
- Enter your UConn email address.
- Enter your NetID and password when you arrive at the login screen to login. You will then be able to use Citrix Workspace when trying to access UConn AnyWare or any other software that requires Citrix Workspace.
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Telework at VA
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Telework is governed by VA Handbook 5011/26/31 Part II Chapter 4.
Employees working with their supervisor would need to determine telework suitability and eligibility to telework. Once determined telework eligible the employee would need to fill out VA Form 0740 Telework Agreement, the Telework Notification Letter – Employee Eligible to Telework, and you will need to complete Talent Management System (TMS) training as follows:
- All managers must complete TMS Course VA1366994 — Telework Training Module for Managers.
- All employees requesting telework must complete
- TMS Course VA1367006—Telework training module for employees
- TMS Course VA10176—VA Privacy and Information Security Awareness and Rules of Behavior
- TMS Course VA10203 Privacy and HIPAA Training
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Additional information on telework can be found Office of Human Resources Management Telework webpage ( only available while on VA's internal network) and OPM’s Telework website.
VA Remote Access
VA Handbook 6500 identifies the compliance requirements for VA remote access users.
VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat. The CISCO RESCUE VPN Client is only for use on VA Government Furnished Equipment (GFE) and is installed on all GFE laptops. Users would still need to request remote access and have their remote access accounts enabled for use with either CAG or RESCUE.
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You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).
Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible. If you require technical support, please reference the FAQs and other supporting documentation found at https://raportal.vpn.va.gov or contact the Enterprise Service Desk (855) 673-4357.
Software, supporting documentation, FAQs and general information are hosted at the VA’s Remote Access Information and Media Portal. Please ensure you have Transport Layer Security (TLS) 1.1 enabled on your web browser before attempting to access this site. To enable TLS within Internet Explorer: Select ‘Tools’, then ‘Internet Options’, then the ‘Advanced’ tab. Enable the checkbox for ‘Use TLS 1.1’ (found towards the end of the list).
How do users or facilities request equipment if they require VPN access?
- Click the “Your IT” Icon on your desktop or go to YourIT Services ( only available while on the VA’s internal network)
- Click “Make a Request”
- Click “Computer Services,” under categories
- Click on “OIT Equipment and Software”
- Complete all required fields.
- Tag request for COVID in “Justification,” field
If you do not require VPN, use the CAG process.